Shipping Information

Transportation Information

No matter where you live, our goal is to provide you with the best transportation options available. We deliver to hundreds of customers worldwide every day and strive to provide you with the highest level of service.

At ICOAPEY, we understand that timely delivery and careful handling are key aspects of your buying experience. We work hard to ensure that your items arrive safely and on time.

Processing Time

Once you place an order with ICOAPEY, our team will start processing your order with utmost care and efficiency. Typically, orders are processed within 1-2 business days. During peak seasons or promotional periods, processing times may vary slightly, but we always prioritize getting your furniture ready for shipment as soon as possible.

Shipping Methods

We work with reputable carriers to ship your merchandise. The shipping method and carrier you choose for your order will depend on your location and the size of your purchase. We offer standard ground shipping, as well as expedited shipping for customers who need their items as soon as possible.

Delivery Times

Delivery times vary depending on your location and the delivery method you choose. Generally, once your order has been processed and shipped, standard ground shipping within the contiguous United States takes approximately 7-30 business days, depending on availability and your location.

For international orders or deliveries outside of the contiguous United States, delivery times may vary and additional duties or taxes may apply. Please contact our customer support team for specific delivery times and information regarding international orders.

Tracking your order

Once your item has shipped, you will receive a confirmation email with tracking information. This allows you to monitor the progress of your order as it arrives at your doorstep. You can easily track your order through our website or by using the tracking number provided by the shipping company.

The Delivery Process

When your item arrives, we recommend that you check the packaging for signs of damage before receiving it. Our products are carefully packaged to ensure that they are in perfect condition, but if you notice any problems, please contact our customer support team immediately.

Customer Support

At ICOAPEY, we are committed to providing exceptional customer service throughout the shipping process. If you have any questions about your order, shipping time or delivery method, our friendly and knowledgeable customer support team is here to help. Please feel free to contact us via email or phone and we will ensure that your questions are addressed in a timely manner.

Contact Us

For more information about shipping or to inquire about specific delivery options, please visit our website or contact our customer support team directly. We'll be happy to make sure your item arrives safely and on time so you can start enjoying its benefits right away.

Thank you for choosing ICOAPEY and we look forward to providing you with an exceptional shopping experience.